Question 1

How can you deliver a full ad in 24 hours?

Accepted Answer

Because the production system does most of the heavy lifting — and the creative direction is already sharp before we render a frame.

We evaluate new AI video and voice models as they ship and integrate the ones that pass our internal quality bar. On top of that sits our creative process — hooks, angles, video-ad structure — which is where most of the value comes from. Once your brief is in, the pipeline goes from concept to finished ad in a fraction of the time a traditional studio takes.

Question 2

Isn't AI video available to everyone? Why can't I just do this myself?

Accepted Answer

The tool is available to everyone. The expertise isn't.

Anyone can generate a video clip. Very few know what to generate, or why. A model has no idea who your buyer is, what hook stops them scrolling, how the first 3 seconds of a paid-social ad have to work, or how to structure a 15-second video that actually converts. Every prompt, angle and second of video in our engine has been tested by a production team obsessed with what performs — that layer between the model and the media buyer is what you're paying for.

Question 3

What tools do you use — and why should I trust them?

Accepted Answer

We treat this like any serious production studio would treat its stack: every AI video model that ships gets tested, benchmarked against real ad creative, and only kept if it holds its own. When a new release drops, we're first in line to break it and evaluate whether it earns a spot in the pipeline.

The result: creative that would cost $20,000+ from a traditional production house — refined over months, updated every week, and priced so you can actually test with it.

Question 4

What exactly do I receive?

Accepted Answer

You receive finished, ready-to-launch vertical video advertisements based on your selected package. Each creative is built around a distinct hook, angle, message or execution.

Question 5

Do I need to provide the script?

Accepted Answer

No. You can give us as much or as little direction as you want. We'll develop the creative concepts, hooks and scripts based on your product and brief. If you already have scripts or specific messaging, you can provide them and we'll work from your direction.

Question 6

Do I need to provide a video?

Accepted Answer

No. We can create the creative from product images, your website and your brief. If you have existing winning videos, however, we strongly recommend uploading them because they can provide valuable creative direction.

Question 7

Can I choose the type of videos?

Accepted Answer

Yes. During checkout you'll be able to tell us what type of creative you prefer.

Options include: UGC-style · Product demonstration · Cinematic · Testimonial · Problem / solution · Product story · Offer-driven · Let ACF decide.

If you're unsure, choose "Let ACF Decide" and we'll recommend the creative mix.

Question 8

Can I choose how many hooks I want?

Accepted Answer

Yes. You can provide hook preferences or request a specific number of hook variations. For packages that include multiple creative concepts, we'll naturally distribute hooks across the creative batch.

Question 9

Can I request specific people or characters?

Accepted Answer

Yes. You can provide preferences such as: Gender · Approximate age · Appearance · Style · Location · Personality · Clothing · Language · Accent.

We will determine what is appropriate and technically feasible for the creative.

Question 10

Can I provide an existing winning ad?

Accepted Answer

Absolutely. In fact, we encourage it. If you have an existing ad that performs well, upload it. We can use it as a creative reference and develop new hooks, openings, angles or executions inspired by what is already working for you.

Question 11

Do you guarantee results?

Accepted Answer

No. No creative agency can guarantee a specific ROAS, CPA, CTR or number of sales because advertising performance depends on many factors beyond the creative itself. What we guarantee is our creative process, production quality and agreed delivery timeline. Our goal is to give you more meaningful creative opportunities to test.

Question 12

What platforms are the videos designed for?

Accepted Answer

Our standard creatives are designed primarily for Meta, Instagram, TikTok and YouTube Shorts. Other formats can be requested through custom production.

Question 13

What format do I receive?

Accepted Answer

Standard delivery is 9:16 vertical video, optimized for short-form paid social. Additional aspect ratios can be requested for custom orders.

Question 14

How long are the videos?

Accepted Answer

Our standard videos are generally 15–30 seconds. Longer or shorter creative can be requested depending on the campaign and package.

Question 15

Can I request revisions?

Accepted Answer

Yes. Every standard package includes one revision round. A revision means reasonable changes to the delivered creative. A completely new creative concept is treated as a new production request.

Question 16

What if I don't like the creative direction?

Accepted Answer

That's why the brief matters. Tell us your preferences, references and restrictions during the order process. If you're unsure what direction to take, select "Let ACF Decide" and we'll develop the creative strategy based on your product.

Question 17

How fast will I receive my ads?

Accepted Answer

Our standard target is within 24 hours for eligible standard orders with complete information and required assets. Large, complex or highly customized orders may require additional time.

Question 18

Can agencies work with ACF?

Accepted Answer

Yes. We work with media buyers, advertising agencies, e-commerce agencies, brand owners, performance marketers and growth teams. For recurring or high-volume production, contact us for a custom package.

Question 19

Can you create ads in different languages?

Accepted Answer

Yes. Specify your required language during the order process. For complex multilingual campaigns, contact us for a custom package.

Question 20

Can you work from my website?

Accepted Answer

Yes. Providing your product page or website helps us understand your product, offer, positioning, features, benefits, customer and brand voice.

Answers to whatbrands ask most.

Answers to what
brands ask most.